If your crypto deposit was credited for
less than the full amount you sent, and you haven't received your bonus yet, there's a simple explanation.
How Crypto Deposits Are Processed
Some of our crypto vendors allow us to post 90% of your deposit in advance while the transaction is still being confirmed on the blockchain.
• Immediate Credit: You receive 90% of the deposit amount right away so you can start playing.
• Remaining 10%: The final 10% is posted automatically once the transaction is fully confirmed on the blockchain.
• Bonuses: Any bonus associated with your deposit is also credited at this time, along with the remaining 10%.
How to Check Your Transaction Status
Every crypto transaction can be verified on the blockchain. To check the status of your deposit:
1. Go to a blockchain explorer:
-https://www.blockchain.com/explorer
2. Paste the crypto address where you sent the funds.
3. Verify whether the transaction has been confirmed or is still pending.
When Will the Full Amount and Bonus Be Credited?
• Once the transaction is fully confirmed on the blockchain, the remaining 10% will be posted automatically.
• Your bonus will be credited at the same time.
If the transaction has been confirmed and you still haven't received the remaining 10% or your bonus, please contact our support team for assistance.
Need Help?
If you have questions about your crypto deposit or need assistance, please reach out to our support team. We're here to help!